Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Foshan Paijia Aluminum Industry Co., Ltd. and our website collect, use, store, and protect your information when you visit our website, submit an inquiry, contact us, request a quotation, or communicate with us about our aluminum products and customization services.

Our website address is: https://www.paigafactory.com

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

This website is operated by Foshan Paijia Aluminum Industry Co., Ltd.

We specialize in aluminum profiles, aluminum honeycomb panels, glass cabinet door frames, decorative aluminum materials, CNC aluminum machining, custom aluminum extrusion profiles, cabinet and wardrobe aluminum components, and related aluminum solutions for furniture, cabinet, interior decoration, and building material businesses.

Contact information:

WhatsApp: +86 15818078430

Email: paijiaaluminum@gmail.com

Website: https://www.paigafactory.com

2. Information We Collect

When you visit our website or contact us, we may collect personal and business information that you voluntarily provide to us, including but not limited to your name, company name, country or region, email address, phone number, WhatsApp number, project details, product requirements, drawings, photos, samples, inquiry content, and other information you choose to submit.

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, operating system, referring pages, pages visited, access time, and general website usage data.

This information helps us respond to inquiries, provide quotations, improve our website, protect website security, and better understand customer needs.

3. Contact Forms and Inquiries

When you submit an inquiry through our website contact form, quotation form, product inquiry button, WhatsApp link, email, or other communication methods, we collect the information you provide in order to respond to your request.

This may include your name, country or region, email address, phone or WhatsApp number, product interests, customization requirements, drawings, dimensions, order quantity, and message content.

We use this information only for business communication, quotation, product recommendation, customization support, order discussion, and customer service.

4. Comments

If visitors leave comments on our website, we may collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address may be provided to the Gravatar service to check whether you are using it. The Gravatar service privacy policy is available at Automattic’s Privacy Policy. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Visitor comments may also be checked through an automated spam detection service.

5. Media Uploads

If you upload images, drawings, product photos, design files, or other media files to our website or send them to us for quotation or customization purposes, you should avoid uploading images with embedded location data, such as EXIF GPS information.

Visitors to the website may be able to download and extract location data from images displayed publicly on the website.

Files you provide to us may be used to review your project requirements, prepare quotations, evaluate customization feasibility, and support production communication.

6. Cookies

Our website may use cookies to improve browsing experience, remember user preferences, support website functions, analyze website traffic, and improve our services.

If you leave a comment on our website, you may choose to save your name, email address, and website in cookies. These are for your convenience so that you do not need to fill in your details again when leaving another comment. These cookies may last for one year.

If you visit our login page, the website may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, the website may set cookies to save your login information and screen display choices. Login cookies may last for two days, and screen options cookies may last for one year. If you select “Remember Me,” your login may persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie may be saved in your browser. This cookie contains no personal data and only indicates the post ID of the article you edited. It expires after one day.

You can choose to disable cookies through your browser settings, but some website functions may not work properly without cookies.

7. Embedded Content from Other Websites

Pages or articles on this website may include embedded content, such as videos, images, maps, social media posts, product references, or articles from other websites.

Embedded content from other websites behaves in the same way as if you visited those websites directly.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, especially if you have an account and are logged in to those websites.

We are not responsible for the privacy practices, content, or policies of third-party websites. We recommend that you review their privacy policies before interacting with their content or services.

8. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to your inquiries and messages.

To provide product information, quotations, and customization suggestions.

To process sample requests, product requirements, and order communication.

To evaluate drawings, product photos, dimensions, materials, finishes, and project requirements.

To improve our website, products, services, and customer experience.

To maintain website security and prevent spam, fraud, or misuse.

To communicate with you about aluminum products, project solutions, cooperation opportunities, or after-sales support.

To comply with legal, administrative, accounting, tax, or security requirements where applicable.

We do not sell your personal information to third parties.

9. Who We Share Your Data With

We do not sell, rent, or trade your personal information.

However, we may share necessary information with trusted service providers or business partners when required to operate our website, respond to your inquiry, provide services, or complete business communication.

This may include website hosting providers, email service providers, spam detection services, logistics providers, payment service providers, technical support providers, or other service providers that help us operate our business.

If you request a password reset, your IP address may be included in the reset email.

We may also disclose your information if required by law, regulation, legal process, government request, or to protect our legal rights, website security, customers, or business interests.

10. How Long We Retain Your Data

If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

If you submit an inquiry, contact form, quotation request, or project information, we may retain the information for as long as necessary to respond to your request, maintain business records, provide customer service, manage cooperation history, and comply with legal or administrative obligations.

For users that register on our website, if any, we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also see and edit that information.

We only keep personal information for as long as we have a valid reason to keep it.

11. Your Rights Over Your Data

If you have an account on this website, have left comments, or have submitted personal information through our website, you may request to receive an exported file of the personal data we hold about you, including information you have provided to us.

You may also request that we correct, update, or delete any personal data we hold about you.

This does not include data we are required to keep for administrative, legal, accounting, security, or legitimate business purposes.

To make a request regarding your personal data, please contact us by email or WhatsApp.

Email: paijiaaluminum@gmail.com

WhatsApp: +86 15818078430

12. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Your information may also be processed by website hosting services, email systems, contact form tools, analytics tools, security tools, or other technical service providers that support the operation of this website.

If you contact us from outside China, your information may be transferred across regions for communication, quotation, order discussion, and customer service purposes.

13. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security of data transmitted through the internet.

Please do not submit sensitive personal information through our website unless it is necessary for your inquiry or cooperation.

14. Third-Party Links

Our website may contain links to third-party websites, platforms, social media pages, videos, or external services.

These third-party websites have their own privacy policies and terms. We are not responsible for their content, privacy practices, data collection, or security.

When you leave our website or interact with third-party platforms, we recommend that you review their privacy policies carefully.

15. Business Communication

When you contact us through our website, email, WhatsApp, social media, or other channels, we may use your contact information to communicate with you about your inquiry, product requirements, quotation, sample request, order details, customization project, or possible cooperation.

We may also keep records of our communication to provide better service, follow up on your project, and maintain business relationship records.

16. International Customers

We serve customers from different countries and regions. If you contact us from outside China, you understand that your information may be processed for international business communication, quotation, sample arrangement, order discussion, shipping coordination, and customer support.

By submitting your information to us, you agree that we may use it for these business purposes.

17. Children’s Privacy

Our website and services are intended for business users, buyers, distributors, manufacturers, project contractors, and adult visitors.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to remove such information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, legal requirements, or service operations.

Any updated version will be posted on this page. Continued use of our website after changes are posted means you accept the updated Privacy Policy.

19. Contact Us

If you have any questions about this Privacy Policy, how we collect and use your information, or if you wish to exercise your data rights, please contact us:

Foshan Paijia Aluminum Industry Co., Ltd.

Website: https://www.paigafactory.com

WhatsApp: +86 15818078430

Email: paijiaaluminum@gmail.com

Last Updated: 2026